One’s sensitivity in terms of workplace, challenges, issues, and concerns.
Understand what's been discussed in the seminar video to answer the QUIZ. (Intindihin mabuti ang seminar upang masagutan ang pagsusulit.)
_______________ are parts of the tips in handling customer complaints EXCEPT for:
_______ means one’s sensitivity in terms of workplace, challenges, issues and concerns.
______ is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently.
_______ is a feeling of great pleasure and happiness.
______________ is part of the 5 tips for dealing with customer complaints EXCEPT for.